Customer Engagement is the collective title of D365 first party apps built on CRMCustomer Relationship Management is a technology used to manage interactions with existing and potential customers. More technology (Sales, Service, Marketing, etc).
CE
Published by Jason Newbatt
Experienced commercial and technical Director for Dynamics 365 with a deep background in ERP across range of industries, having a strong complimentary understanding of the wider Dynamics 365 platform. Ex-Microsoft Technical and Commercial Specialist. View more posts